Technology for firms, agencies and consultancies.
Professional services run on client relationships, documents and well-managed work. Ascend can build systems that keep clients, files and approvals organized.
What Ascend can build
- Client portals
- Workflow management
- Document management
Common operational challenges
Problems organizations in this sector often run into when records and processes are managed by hand.
Client information scattered everywhere
Details live in inboxes, spreadsheets and individual phones.
Manual approvals and follow-ups
Work stalls when someone forgets to review, approve or reply.
Document versions and storage
Finding the latest version of a file, or who changed it, takes too long.
Tracking work and billing
Connecting time, tasks and invoices is tedious without a system.
Technology opportunities
Where well-designed software can make the day-to-day work easier and clearer.
One client record
Contacts, history and documents in a single place for the whole team.
Structured approvals
Clear steps, owners and records for every approval.
Organized documents
Stored, versioned and shared with the right people.
A portal for clients
Clients checking progress and sharing files securely online.
Systems Ascend can build
Relevant solutions and services for this sector. This describes what Ascend can build, not past projects, and we scope each one around your organization.
CRM and workflow systems
Client records, tasks, approvals and reporting tailored to your practice.
Learn moreClient portals
Secure web access for clients to files, requests and updates.
Learn moreDocument management
Organized storage with access control.
Learn moreBusiness automation
Reminders, routing and reporting without manual work.
Learn more
Example features and workflows
Illustrations of the kind of processes a system can support. Your own workflow decides the final design.
Client onboarding
- 1Capture the enquiry
- 2Collect required documents
- 3Review and approve
- 4Open the client file
Document review
- 1Prepare the draft
- 2Send for review
- 3Approve or request changes
- 4Archive the final version
Discuss your professional services requirements.
Tell us how your organization works today and what you would like to improve. We will help you plan the right system.
