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Ascend Technologies

Technology for restaurants, hotels and venues.

Hospitality depends on fast service and tight control of stock and staff. Ascend can build systems that connect orders, bookings, inventory and the people running them.

What Ascend can build

  • Restaurant ordering and POS
  • Booking and reservation systems
  • Stock and staff tracking

Common operational challenges

Problems organizations in this sector often run into when records and processes are managed by hand.

  • Order errors between floor and kitchen

    Handwritten or verbal orders are easy to mishear and slow to pass on.

  • Tracking stock and waste

    Ingredients and supplies are used quickly and are hard to count accurately.

  • Managing bookings

    Reservations kept in notebooks or messages lead to double bookings and no-shows.

  • Seeing staff performance

    Understanding who sold what, and when, takes time without records.

Technology opportunities

Where well-designed software can make the day-to-day work easier and clearer.

  • Clear, connected orders

    Orders captured once and sent to the kitchen and the bill.

  • Ingredient and supplies control

    Stock tracked against what is actually sold and received.

  • Organized reservations

    Bookings confirmed, reminded and visible to the whole team.

  • Staff and sales reporting

    Reports by shift, item and staff member.

Example features and workflows

Illustrations of the kind of processes a system can support. Your own workflow decides the final design.

Order to bill

  1. 1Take the order at the table or counter
  2. 2Send it to the kitchen
  3. 3Serve the order
  4. 4Produce the bill and take payment

Reservations

  1. 1Receive a booking request
  2. 2Confirm the booking
  3. 3Send a reminder
  4. 4Seat the guests

Discuss your hospitality requirements.

Tell us how your organization works today and what you would like to improve. We will help you plan the right system.